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Joined: Nov 2004
Posts: 41
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OP
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Joined: Nov 2004
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hello i have a customer with a compact ics 4.2 and all i am trying to do is put a button that works as a flash hook for call waiting what feature is it? thxs
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Joined: Aug 2006
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feature 71 is for hook flash at the phone dial fearture * 3 then press your button and fearture 71
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
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Then label the button as "Link". Too many users don't after making changes.....
Dave
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons". Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Dec 2005
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RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
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MooreTel, "FLASH" is the common term in the U.S. When I was first exposed to the expression "LINK", I thought 'That's Stupid'. But, after using my head for something besides a hatrack, I thought, "Well, OK, That Works, Too". And 'Recall' is sometimes used! Which works in a call-waiting scenario. It's all in the 'ears' of the beholder, I guess. John C.
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Don't forget to set Link at CO to Yes.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
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The point of my post was to physically identify the button. The term is of one's choosing...switch for all I care.
I don't know about the US, but in Canada, the button kits have a "Link" button, not a "Flash" one.
Too many users change the button assignment and don't identify. They may remember that the "conference" button is actually something else, but if someone else goes to use the phone, they could end up disconnecting a call or some other possibility.
Dave
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons". Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Apr 2001
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Originally posted by telemarv: Don't forget to set Link at CO to Yes. Marv, I dont see this in the programming anywhere. Also checked the manual; is this a Mics only programming step, because i failed to find it in the cics manual. Only asking because i need to set this up next week. ~r
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Joined: Oct 2005
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You got me looking it up too. It's in lines programming, but you're right it's MICS only.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: May 2007
Posts: 231
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6.0 template
Lines -------------------------------------------------------------------------------- Show line:_ Trunk/Line data -------------------------------------------------------------------------------- (If Target Line) Line type Public Rec’d # None PrimeSet 221 Aux. ringer N If busy PrimeSet Distinct Ring None (If T1 and Loopstart) Trunk Type Loop Line type Pool A Dial mode Tone PrimeSet 221 Auto privacy Y Trunk mode Unspr Ans mode Manual Ans with DISA Y Link at CO (analog only) N ****************** Aux. ringer N Full AutoHold N LossPkg MediumCO Distinct Ring None
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