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Joined: Jul 2006
Posts: 90
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Had a lightening storm. Power went out. Norstar-PLUS is all right. The StarTalk Flash works but cannot access the programming. Regardless what password I enter says invalid. Using 3 digit extensions. Will allow me to change password but does not take effect. Need a hint on how to get into StarTalk Flash with 4 Port ver 2. System has
Norstar-PLUS Modular ICS 6
StarTalk Flash ver 2 w/4 Port
Any suggestions on how to get into F983. Remember I've went into feature 985 and press 9. It gives the impression that it has defaulted the password but it still does not work. Advise.
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Joined: Mar 2001
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If you're getting the "LogIn-Password" menu---the Flash is being recognized and it's running. Also--If F985 is being seen--then you're OK there.
Have you tried the 2-digit extension LogIn??
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Joined: Oct 2005
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It sounds like it defaulted, in which case it will need to be reinstalled. This is common with the Flash.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Jul 2006
Posts: 90
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Yes, I can get the LOG Prompt. And I am seeing the F985. I did try the 2 digit login though it won't let you change the DN's to 2 digits, three only or more. If I cannot get into the password F983 is there another way to reinstall?
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Have you tried putting in the initialization password?
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Jan 2002
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Moderator-Comdial
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Moderator-Comdial
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Originally posted by telemarv:
Have you tried putting in the initialization password? You should try this one! If the system is responding with the 98-commands, it's looking for the correct input from you!!
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Joined: Jul 2006
Posts: 90
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TeleMarv, Yes I did. At the F983 it does not prompt for the password. It prompts for the LOG:
Bobcom, yes I have entered the F903. It replies inactive.
Jwooten, I know it's looking for the correct input from me but it is not taking it. I've used the F985 to reset the password to its default and it will not allow me to get in.
I've removed the power, removed the card. Waited about two minutes. Replaced the card, plugged the power in. I can dial all the features but the passwords will not work. Stuck.
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Joined: Dec 2005
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RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
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Re-initialize and start from scratch. Sorry. You need to talk to telemarv. He's probably going to be the best help. I've done it before, but I'm not comfortable talking you thru it, Sorry.  John C. (Not Garand)
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Jul 2006
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TeleMarv, can to tell me how to start from scratch? I sure do not know how if I cannot get into the programming.
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