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#134728 08/07/07 03:56 PM
Joined: Jun 2007
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Location has an ancient Meridian 616 with DR2 and 14 phone sets (7208 & 7310 mixed)

Need to add the IVR we manufacture to his system.

Method?

Upgrade to DR5, add 4 or 5 ATAs and show him the final invoice?

Swap cabinet for an 8x24, add the analog card, cost effective?

Any other suggestions?

Trying to keep them from getting a $2500 charge for having our device installed.

All help is ALWAYS appreciated.


it's all tip and ring
Equipment and Telephones
#134729 08/07/07 05:15 PM
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1. You can't add DR5 cartridge to a non DS cabinet and get supervision.

2. There is no analog card for an 8X24.

3. Have you ever installed your IVR on a Norstar? The ATAs have very limited functionality.


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#134730 08/07/07 07:03 PM
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An upgrade would be the appropriate way. Putting a brand new IVR on a system that has been out of production (616, 8X24) for many years now, seems futile.

The CICS or MICS (he can go refurb if he wants to save $$$) is probably what he should look at, IMO.


Richard
AVAYA-NORTEL-SAMSUNG-PANASONIC-MITEL
www.acceleratedtelecom.com
#134731 08/08/07 04:31 AM
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You will need to use VMI boxes to pass DTMF and disconnect.


Marv CCNA, CTUB
TeleMarv Services
Providing telecommunication solutions in Ottawa Canada since 1990
http://www.telemarv.ca
Specializing in Nortel Norstar, BCM and Allworx VoIP Servers
#134732 08/08/07 06:30 AM
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we did a bunch on eckerds and stop and shops with 3rd party IVR and we used ATA's with no problems..cant remeber what IVR's they were but if you have a eckerds or stop and shop arround you could ask to see


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