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Joined: Jun 2007
Posts: 356
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Member
Joined: Jun 2007
Posts: 356 |
Location has an ancient Meridian 616 with DR2 and 14 phone sets (7208 & 7310 mixed)
Need to add the IVR we manufacture to his system.
Method?
Upgrade to DR5, add 4 or 5 ATAs and show him the final invoice?
Swap cabinet for an 8x24, add the analog card, cost effective?
Any other suggestions?
Trying to keep them from getting a $2500 charge for having our device installed.
All help is ALWAYS appreciated.
it's all tip and ring
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Joined: Aug 2004
Posts: 9,172 Likes: 22
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Joined: Aug 2004
Posts: 9,172 Likes: 22 |
1. You can't add DR5 cartridge to a non DS cabinet and get supervision.
2. There is no analog card for an 8X24.
3. Have you ever installed your IVR on a Norstar? The ATAs have very limited functionality.
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Joined: Jun 2005
Posts: 2,256
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Joined: Jun 2005
Posts: 2,256 |
An upgrade would be the appropriate way. Putting a brand new IVR on a system that has been out of production (616, 8X24) for many years now, seems futile.
The CICS or MICS (he can go refurb if he wants to save $$$) is probably what he should look at, IMO.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
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You will need to use VMI boxes to pass DTMF and disconnect.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: May 2007
Posts: 231
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Joined: May 2007
Posts: 231 |
we did a bunch on eckerds and stop and shops with 3rd party IVR and we used ATA's with no problems..cant remeber what IVR's they were but if you have a eckerds or stop and shop arround you could ask to see
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