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Joined: Aug 2002
Posts: 1,088 Likes: 2
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Joined: Aug 2002
Posts: 1,088 Likes: 2 |
I have BCM400 4.0 system. I always make a night key so calls can go to the AA instead of the operator station. this customer wants a button to ring a group of phones (broadcast hunt group) when the receptionist goes to lunch or steps away.
Can I make a differnt ringing service that will send calls to a broadcast hunt group? Would the code be Ftr 872? This is something i've never done on a BCM or Norstar.
I suppose however if I ring a hunt group, calls won't go to the aa if unswered, only to the h/g mailbox.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Make a new ring group and call it Lunch. It will be activated by F871. When there is more than 1 group the operator will have to choose which group to turn on.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Aug 2002
Posts: 1,088 Likes: 2
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Joined: Aug 2002
Posts: 1,088 Likes: 2 |
Cool! thanks, that's what I thought
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Joined: Aug 2007
Posts: 3
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Joined: Aug 2007
Posts: 3 |
Why not just create the HG and have the operator use F4 (forward) to the HG DN?
-SD-
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