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BCM 4.0 400 Night / Lunch
#134786 08/14/07 11:28 AM
Joined: Aug 2002
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jsaad Offline OP
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I have BCM400 4.0 system. I always make a night key so calls can go to the AA instead of the operator station. this customer wants a button to ring a group of phones (broadcast hunt group) when the receptionist goes to lunch or steps away.

Can I make a differnt ringing service that will send calls to a broadcast hunt group? Would the code be Ftr 872? This is something i've never done on a BCM or Norstar.

I suppose however if I ring a hunt group, calls won't go to the aa if unswered, only to the h/g mailbox.

Equipment and Telephones
Re: BCM 4.0 400 Night / Lunch
#134787 08/14/07 02:41 PM
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Make a new ring group and call it Lunch. It will be activated by F871. When there is more than 1 group the operator will have to choose which group to turn on.


Marv CCNA, CTUB
TeleMarv Services
Providing telecommunication solutions in Ottawa Canada since 1990
http://www.telemarv.ca
Specializing in Nortel Norstar, BCM and Allworx VoIP Servers
Re: BCM 4.0 400 Night / Lunch
#134788 08/14/07 06:45 PM
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jsaad Offline OP
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Cool! thanks, that's what I thought

Re: BCM 4.0 400 Night / Lunch
#134789 08/24/07 02:08 PM
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Why not just create the HG and have the operator use F4 (forward) to the HG DN?


-SD-

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