|
Joined: May 2007
Posts: 3
Member
|
OP
Member
Joined: May 2007
Posts: 3 |
Hi all,
I am still administering a Nortel Modular ICS & Norstar VM 4.0.
After a brief power outage the system is currently in a "No Free Lines" state.
I have tried a "Safe reboot" to no avail. Any help would be greatly appreciated.
Respectfully,
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
Joined: May 2007
Posts: 231
Member
|
Member
Joined: May 2007
Posts: 231 |
1.lost programming"lines no longer in pool" 2. t1 down"lock out" 3.More info in never a bad thing
|
|
|
|
Joined: Apr 2007
Posts: 421
Member
|
Member
Joined: Apr 2007
Posts: 421 |
What is the release of the MICS? Check your routing, and what pool the PRI is in and line pool access on the phones. My guess is you lost something in programming unless the obvious is true and the PRI is down.
|
|
|
|
Joined: Aug 2007
Posts: 3
Member
|
Member
Joined: Aug 2007
Posts: 3 |
Known issue related to the NVRAM. Your route has defaulted to Use Pool A. Change it back to the proper pool. If its using PRI, should be PRI-A.
-SD-
|
|
|
|
Joined: Feb 2005
Posts: 12
Member
|
Member
Joined: Feb 2005
Posts: 12 |
Hi all... I've got a similar problem with our Norstar BCM50. The VM went down all of a sudden for everyone. After checking on this site I found info that led me to reboot the system. Once it came back up, the VM worked again but the outside lines had stopped working - we get the "no free lines" when we try to dial out, and dialing into our system gets a "due to heavy call volume..." message. I've tried to disable and re-enable the cards, as well as reboot the system, to no avail. Any ideas? Oh, one other thing - this happened once before, and came back on its own after multiple disable/re-enable and reboots over the course of two days. If I'm not providing enough info, please let me know and I'll be glad to provide what I can.Bear in mind, though - I'm not a guru like the rest of you on this forum , just the unlucky schlub who has to administer the phone system
|
|
|
|
Joined: Feb 2007
Posts: 2,473
Member
|
Member
Joined: Feb 2007
Posts: 2,473 |
If you have a Message from provider its mean the T1 is down and it has nothing to do with your system.
|
|
|
|
Joined: Jun 2006
Posts: 8,732 Likes: 2
Moderator-Nortel, Computers, General
|
Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,732 Likes: 2 |
Jokermia, this is considered an old post and not exactly the same topic. Please, in the future open a new thread.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons". Dave. (CTUB) Canadian Techs Use Bix!
|
|
|
|
Joined: Feb 2005
Posts: 12
Member
|
Member
Joined: Feb 2005
Posts: 12 |
Sorry about that MooreTel, and thanks for the help so far vad60 - my provider is checking it out. I'll remember to start a new thread in the future...
|
|
|
Forums84
Topics94,262
Posts638,697
Members49,757
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
140
guests, and
24
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|