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Password Problem
#134943 09/02/07 10:39 AM
Joined: Sep 2007
Posts: 4
OP Offline
Joined: Sep 2007
Posts: 4
i cant log into my bcm 400 through either element manager or web interface. i was using the default user account XXXXX and XXXXX. i didnt change it. but now its not accepting it anymore. is there a way i can log in with any other account. im running bcm 400 4.0. and is there any explanation to why i cant log in anymore.

***Please don't post passwords in the public forum.***

Equipment and Telephones
Re: Password Problem
#134944 09/02/07 04:39 PM
Joined: Jun 2007
Posts: 58
Joined: Jun 2007
Posts: 58
Try logging in through the serial port to see if anything has been changed. Also, have you tried both administrative logins? These should be listed in the quick startup guide that comes with the BCM.

Brian Cox
J & J Communications
Re: Password Problem
#134945 09/02/07 04:41 PM
Joined: Jun 2007
Posts: 58
Joined: Jun 2007
Posts: 58
I just had another thought. Which version of Java are you running? Update 6 is flaky, so go back to update 5.12 and try to login if version 6 is on your PC.

Brian Cox
J & J Communications

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