|
|
Joined: Apr 2006
Posts: 20
Member
|
Member
Joined: Apr 2006
Posts: 20 |
SP:30BKG02 NAT. I have a business that is sharing an MICS with another business. I put the 2 new numbers in line pool B by themselves. 1 of the new sets using these 2 numbers is a T7100. I went ahead and programmed both lines to appear and ring on both sets in the new business and programmed i/c as prime line for the 7100. When I go off hook on the 7100 and dial 9, I get the error message "denied in admin". What have I missed? I came home and tried it on a cics set up here and it works as it should. To tempararily get around the problem I put in a used 7310 I had on my truck. The system I have here at home only has 1 line pool and a different software. One difference I did notice while programming. My customer's software had both Line Pool PRI and Line Pool. I put no on pool A and yes on B in both. What is the difference?
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
Joined: Apr 2007
Posts: 421
Member
|
Member
Joined: Apr 2007
Posts: 421 |
What is the access code for PoolB? 9 is usually the access code for PoolA. Make sure that you have a line pool code assigned to PoolB.
|
|
|
|
Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
|
Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Do not use PRI-PoolB they are different that PRI programming only. Did you put the new lines in Pool-B? Did you assign a pool code to poolB? Did you allow access to PoolB for the DN?
Also do not A&R lines to a 7100.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
|
|
|
|
Joined: Apr 2006
Posts: 20
Member
|
Member
Joined: Apr 2006
Posts: 20 |
CLICK, the light went on as soon as I read DigitelD's post. I forgot that I could allow access to more than 1 line pool and would need separate access codes. Thanks to both of you. I appreciate the help. Thanks, Dale
|
|
|
Forums84
Topics94,512
Posts639,934
Members49,844
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
138
guests, and
36
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|