web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#135102 09/11/07 06:31 AM
Joined: Sep 2007
Posts: 18
Member
Member
Offline
Joined: Sep 2007
Posts: 18
We are having troubles with BCM-50 Rel 2.0 units. We are working with a C-LEC which uses Arris voice ports. A NID which uses the coax tv plant to supper impose a dailtone from a Nortel Corrner stone product. If 2 lines are on the BCM it works fine. When we add a third line the CO lines start to drop calls, static and hollow sounding, intermitantly. When a 4th line added the BCM fails. Same happens on the Expansion module. The voice ports run "HOT". We replaced the BCM 50 with a Compact. Any one run across this issue?

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

#135103 09/11/07 11:05 AM
Joined: Jun 2007
Posts: 58
Member
Member
Offline
Joined: Jun 2007
Posts: 58
There were line issues with earlier releases of the BCM-50. The fix for those was to make sure you had all the latest patches.


Brian Cox
J & J Communications
#135104 09/12/07 02:09 AM
Joined: Sep 2007
Posts: 18
Member
Member
Offline
Joined: Sep 2007
Posts: 18
Hey bcox: Thanks for the responces. The BCM has all the updates. The voice ports do run very hot and that seems to be the issue. we have tried to put resistors on the CO line but this doesn't resolve the issue.

#135105 09/12/07 11:31 AM
Joined: Jun 2007
Posts: 58
Member
Member
Offline
Joined: Jun 2007
Posts: 58
I'd test both line voltage and line current on the CO lines. Voltage should be around 48VDC on an idle line, and line current should be between 25-30mA. High current or high voltage could cause the symptoms you describe. The CLEC should fix this, but if not you can buy current limiters from www.mikesandman.com


Brian Cox
J & J Communications
#135106 09/13/07 02:12 AM
Joined: Sep 2007
Posts: 18
Member
Member
Offline
Joined: Sep 2007
Posts: 18
Thanks Bcox. Good info at that web site. Hopefully it resovels my issues, my tech support and Nortel don't seem to want to address this issue. Have a good one.


Moderated by  MooreTel 

Link Copied to Clipboard
Newest Topics
Samsung xchange server
by scanjet - 04/07/25 06:37 PM
NEC IP Phones
by juno - 04/04/25 09:05 AM
NEC IP phones rebooting
by jpet621 - 04/03/25 03:03 PM
SV9100 store hours mailbox
by muddybl - 04/03/25 02:10 PM
Forum Statistics
Forums84
Topics94,513
Posts639,938
Members49,844
Most Online5,661
May 23rd, 2018
Newest Members
yeloshak, ty3995, Sippy, sersmith, Taddeo
49,844 Registered Users
Top Posters(30 Days)
Toner 8
Taddeo 5
dexman 3
C5Z 2
Who's Online Now
1 members (justbill), 167 guests, and 44 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0