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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Plug in a phone. If it works use that same line cord to plug into the flash. Could be just the line cord went bad that you were using for the flash. Make sure Flash is powered off, plug in the line cord, then power the Flash on.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
If you just call the port DN, does the flash answer? Also, did you have to do any button reprogramming, like the KSU went DUMB  ? You know, memory support capacitor didn't do its' job. John C. (Not Garand)
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Jul 2006
Posts: 90
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Joined: Jul 2006
Posts: 90 |
I plugged in a phone. Absolutely nothing. I called the port which I have temporary sitting on x 225. Dial x 225 and it rings busy. I do not have to do any button programming. My whole thing is it was working until I powered down the system and installed the Caller ID card "CI" (NT7B7AAAE)
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Make sure your amphenol cables are in all the way.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: Jul 2006
Posts: 90
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Member
Joined: Jul 2006
Posts: 90 |
Will check it now. I will remove it and or replace it if necessary. But will do it now.
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Joined: Jul 2006
Posts: 90
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Member
Joined: Jul 2006
Posts: 90 |
Removed the amphenol cable. Did not work either. Going to replace it just in case. Will keep you posted.
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Joined: Apr 2001
Posts: 1,390
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Member
Joined: Apr 2001
Posts: 1,390 |
Pull the card out and see if it comes back.
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Joined: Jul 2006
Posts: 90
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Member
Joined: Jul 2006
Posts: 90 |
I did that twice. I also removed the Callier ID (CI) card and replace it with one of several LS/DS cards. Still the system will not detect the Voice Mail.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Clarification??
Did you say you tried a phone on the same port, using the same line cord as the flash and the phone did not work?
You tried the flash on another port with the same line cord and it didn't work either?
There's your clue... it's not the flash or Norstar... it's your line cord.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Jul 2006
Posts: 90
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Joined: Jul 2006
Posts: 90 |
No, I did not use the same line cord. I used three (3) different lines cords and it still did not work. Here is what I found out this morning troubleshooting the voice mail. I connected a serial cable to the RS232 Port. Got in. It dumps these lines and errors. Have no idea what is is saying about the "FUNCTERM."
Quote:
StarTalk Flash Diagnostics Started. Please wait.
NVRam Test: Passed
B84 Test: Passed
Program ROM: Passed
Voice Prompt ROM: Passed
Serial Port Start: Passed
DSP Test: Passed
RAM Disk Test: Passed
RAM Disk Start: Passed
ROM Disk Start: Passed
O/S Start: Passed
VFS Test: Passed
VFS Start: Passed
Timer Test: Passed
Version Code: 06JSL160,Spectra Canadian English/French
Starting StarTalk Flash Access/2
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
!! Tel wait for Functerm
Please Check The KSU ports!!!
Base Alarm 014: Could not start Access2. Rebo!!t inl waig .or
StarTalk Flash Diagnostics Started. Please wait.
NVRam Test: Passed
B84 Test: Passed
Program ROM: Passed
Voice Prompt ROM: Passed
Serial Port Start: Passed
DSP Test: Passed
RAM Disk Test: Passed
RAM Disk Start: Passed
ROM Disk Start: Passed
O/S Start: Passed
VFS Test: Passed
VFS Start: Passed
Timer Test: Passed
Version Code: 06JSL160,Spectra Canadian English/French
Starting StarTalk Flash Access/2
!! Tel wait for Functerm
Unquote:
And after that it just keeps repeating itself with the same comments. I have two voice mail. One has version 2.0.10 and I believe that the ROM is damaged. The one I am trying to get working has version 1.4 and it is the one above that is not working properly. I believe I may either have to buy a new Flash, Card (ROM) or both. What makes me mad is I just got these StarTalk Flash three months ago.
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