Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#135296 09/20/07 05:51 AM
Joined: Sep 2007
Posts: 115
Member
OP Offline
Member
Joined: Sep 2007
Posts: 115
Need some help making speed dial changes on our system. It is a Nortel Option 11 PBX using the Callpilot voicemail.

I am new the dept and I am unfamiliar with this system. I have two questions: what software is used to remotely get into the system. I have teh call pilot software but I believe that is only VM correct?

Second - what are the steps to get to speed dial list and make some additions to it.

Your help is appreciated!


Thank You,

Troy
GA
#135297 09/20/07 08:43 AM
Joined: Aug 2007
Posts: 59
Member
Offline
Member
Joined: Aug 2007
Posts: 59
The Call Pilot is the voicemail system. You can use Procomm to remotely access the PBX, but if you do not have the password to the system it will not do you any good. I highly reocommend you contact the equipment vendor, before trying to make changes to the telephone system, if you are not familiar with the programming.


I know a little about a lot, and a lot about little.
#135298 09/20/07 08:48 AM
Joined: Sep 2007
Posts: 115
Member
OP Offline
Member
Joined: Sep 2007
Posts: 115
I agree. I do have the login and pw info. I am going to get a vendor to this but I am expected to learn the system. Unfortunately documentation is scarce and unorganized frown . Any resources would be highly appreciated.


Thank You,

Troy
#135299 09/20/07 05:47 PM
Joined: Jun 2006
Posts: 8,712
Likes: 1
Moderator-Nortel, Computers, General
*****
Online Content
Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,712
Likes: 1
Hit the "Manuals" link at the top of the page...

Dave


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
#135300 09/20/07 05:52 PM
Joined: Aug 2004
Posts: 9,030
Likes: 1
Admin
*****
Online Content
Admin
*****
Joined: Aug 2004
Posts: 9,030
Likes: 1
There about 30 manuals just for the Option 11...not including the mail. Speed dials are printed in LD 20 and changed in LD 18. You'd best know your stuff when playing with these systems. Highly recommend a vendor come in and show you the Loads necessary to do basic maintenance/moves/changes.


[Linked Image]

Moderated by  MooreTel, NTlayoff, Z-man 

Link Copied to Clipboard
Advertising Sponsor
Most Recent 5 Post
Coaxial Cable
by dexman - 03/04/21 03:53 AM
Netlink or CCIS
by Yoda - 03/02/21 02:32 PM
SX200 ICP & ASU Bad ports
by Barrontel - 03/02/21 03:15 AM
NEC SV8100 Inmail Utility
by Sam Juniper - 03/01/21 11:02 PM
IP office and routing calling groups
by High Mesa Communications - 03/01/21 10:56 PM
Popular Topics (Views)
Forum Statistics
Forums95
Topics94,282
Posts639,050
Members49,425
Most Online5,661
May 23rd, 2018
Today's Birthdays
oldtimer1
Newest Members
Sam Juniper, B Ledford, Jonie4, James Wright, TechnoloJay
49,425 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 23
Ruben 22
pvj 11
Linked Banner to your Product or Website
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
26 members (Touch Tone Tommy, NECIITech, Motohead, JBean3329, BTS01, Harry76, Ruben, BJW86, jab1780, BobRobert, Coral Tech, Yoda, MooreTel, RM SYSTEMS, teldata1, metelcom, Skunky, sundance, EV607797, phonemeister, byacey, dexman, RATHER BE FISHING, justbill, hitechcomm, Mercenary Roadie), 278 guests, and 47 robots.
Key: Admin, Global Mod, Mod
Custom Island 58
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners