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Joined: May 2005
Posts: 354
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Joined: May 2005
Posts: 354
Migrating to MICS 6.1 from CICS and would like to keep the Flash 4 but only if, a guest mb can be forwarded to a cell phone for field agents.

Scenario...

Incomming call via DID over PRI, answer to guest MB, outdial to cell phone.

Can this be done and will I have to go to Call Pilot.

I remember in the past that I couldnt figure out how to even make a guest MB answer a DID.


Thanks guys

GA
Joined: Jun 2007
Posts: 58
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Posts: 58
A Flash can't forward from a mailbox to an external number. You need a NAM or a CallPilot.


Brian Cox
J & J Communications

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