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#135634 10/17/07 11:42 PM
Joined: Jan 2005
Posts: 33
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Joined: Jan 2005
Posts: 33
I was in element manager and was requested by the customer to change the password. I did so and it asked me to confirm the pw I did and there was a screen note that I would loose my connection to EM and have to log back in-

Tried to log back in and there was an error message wrong id or pw

tried the old one and still the same message-

i then tried to log on telset with default pw that I had been using and that says invalid

any help? :bang:


wayne
Nortel Phone System Service
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#135635 10/18/07 03:04 AM
Joined: Oct 2005
Posts: 4,685
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Remember password is case sensitive.


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
#135636 10/18/07 08:30 AM
Joined: Jun 2007
Posts: 40
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This is why I build my own user and password for systems I install and build the customer one of their own, sometimes with fewer admin rights.


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