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Joined: Oct 2004
Posts: 37
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Joined: Oct 2004
Posts: 37 |
Just setup Advaced call center for a customer and it seems to be working but it is taking forever to collect all the data and the collection is starting at day one of the CP150 install. Is there a way to dump the old data out of the system or tell the reporting to start from a specific date?
If your not having fun, go find something else to do.
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Nortel Phone System Service in Canada
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Set up the the reporting schedules.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
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