sundance-communications.com/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems DID???

ok, when I call my DID, instead of ringing the phone it gets modem tone as soon as I dial the number. Is there any reason this is happening???

A) Programmed wrong
B) dialed the wrong number

Check your line assignments. Find what target line is assigned to that ext. Then check that target number for the correct received number.
Also check the Prime set for that Target line.
Then also check your other devices that would give you a tone for what target line you assigned to them. Could be the same number.

i'm starting to think the block of DID's they gave me are wrong because I tried to call some of the other did's on the list and other company's have answered...go figure...

ok, what all needs to be programmed to get the DID to work?? I have went over and over the manual.. I have found the correct block of DID's and did everything I knew to do and now they are busy when I try to call the DID....

Get T1 circuit working.
Know how many digits they are sending you.
Enter numbers in Target lines.
Assign target lines to phones.

If you are not sure how to do all of this, I suggest you get a vendor in to do this for you.

Enter Receive digits in target lines.
And as NT says if you are not a trained installer on Nortel equipment, DIDs are not the easiest thing to get your head around. Prime to set...Ring group if you have night service and on and on and on.