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Joined: Dec 2007
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I have a problem where one ext calls another ext on the intercom when no one is near the phone. I have been onsite and have seen this happen.
The button's are not stuck and the phones work as normal when used by a person.
Any help would be appreciated
BTS
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Joined: Dec 2007
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by the way this is an MICS with a CallPilot running 7.1 software and using M-series phones
BTS
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Joined: Jun 2005
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Never have seen that happen before. Try a reboot after hours of the MICS and the CP and see if that gets the bug out.
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Joined: Mar 2001
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I think this is where you do [Feature] 666 and sprinkle holy water on the phone. If it screeches and smoke comes out, you should smash it to pieces with a heavy metal crucifix and pour garlic all over it for good measure.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Apr 2005
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We get old too soon, smart too late
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Joined: Jan 2004
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RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
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before resorting to Bunny's suggestion I would look at closely at the cabling .
(although Bunny's would be more fun , the customer might not understand )
Skip
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Serving SW and West central Fl since 1984
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I seen this a once back on a 6.0. 16 hours of lost time, major headaches, loss of hair. Reboot did not fix anything, problem would just come back after a couple of days. NVRAM card is new? I reported the trouble to ITAS and Nortel had me do a startup and reprogram everything with a new NVRAM card. My issue also was M series sets. What RLS is the set doing this? Have you tried a T series set on that trouble location?
As for the cabling, I think going way back I seen this one, another time, but the set causing the issue would start flashing at radom times and it turned out the set was jumpered into 2 different tie cables, which we extermely long.
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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Joined: Dec 2007
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Nickels, yes it has a new MVRAM card. I am not sure what issue the M Series sets are but I replaced a 8X24 cabinet at this location so they are probably very old. as far as the cabling goes i know that this phone is on its own cable and not jumpered anywhere else.
BTS
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Joined: Feb 2006
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Have you tried a different set?
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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Joined: Oct 2005
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There are known compatibilty issues with M series sets pre release 17/ MICS 6.x and above. Chances are, if this unit replaced a mod, you have very old sets.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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