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Joined: Jul 2006
Posts: 90
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Joined: Jul 2006
Posts: 90 |
Question, just upgraded last week a Modular ICS 6.0 to 6.1. There are 4 CO Lines on the system. All lines were set up for line Pool A. Only the receptionist station (221) rings. They were all working fine before the upgrade. If line 1 was active line 2 of course would receive a call and rings and so on. Now only line one rings and if a second call comes in the T7316e indicates lights up for the call but line 2, 3 or 4 does not ring. Check all the settings and cannot see why the other lines are not ringing. Advise.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Does the line lamp flash or just light up?
Does the caller hear ring back?
Is the reception phone CFB to voice mail?
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Jul 2006
Posts: 90
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Joined: Jul 2006
Posts: 90 |
First Line (Main Line Rings)
Second Line (Flash) but does not ring
Third Line (Flash) but does not ring
Does not hear ring back
The phone is not CFB to voice mail, but I will check
on that Monday to be 100% sure.
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Joined: Jun 2006
Posts: 512
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Joined: Jun 2006
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Maybe remove lines 2-4 from 221 and add them again,could be simple glitch from upgrade?
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Joined: Aug 2006
Posts: 254
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Joined: Aug 2006
Posts: 254 |
I did an upgrade from 4.0 to 7.1 and after, the supervision changed from supervised to unsupervised. To what jacktel suggests.
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Joined: Jul 2006
Posts: 90
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Joined: Jul 2006
Posts: 90 |
Will give it a try this morning. Thanks.
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