|
|
|
|
Joined: Dec 2007
Posts: 47
Member
|
|
Member
Joined: Dec 2007
Posts: 47 |
I have a customer that the Call Pilot 100 does not drop the call when the caller hangs up....... you hear dial tone for a minute or 2 so there mailboxes have 10 minutes of dial tones...The CICS lines are programmed for Supervision...???
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
|
|
Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
You may have supervision on but is the CO sending the disconnect signal?
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
|
|
|
|
|
Joined: Mar 2005
Posts: 245
Member
|
|
Member
Joined: Mar 2005
Posts: 245 |
Many telcos don't set supervised disconnect on the POTS lines by default.
Call your telco and ask them to program supervised disconnect, or disconnect supervision on the lines.
NCSS NCTS NCTE CS1000E 5.5 CallPilot 5.0
MITEL 5000 3300 NuPoint
"If I had known it would turn out like this, I would have become a locksmith"
Albert Einstein
|
|
|
|
Forums84
Topics94,515
Posts639,966
Members49,848
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
