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Joined: Dec 2007
Posts: 47
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OP
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Joined: Dec 2007
Posts: 47 |
I have a customer that the Call Pilot 100 does not drop the call when the caller hangs up....... you hear dial tone for a minute or 2 so there mailboxes have 10 minutes of dial tones...The CICS lines are programmed for Supervision...???
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
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You may have supervision on but is the CO sending the disconnect signal?
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Mar 2005
Posts: 245
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Joined: Mar 2005
Posts: 245 |
Many telcos don't set supervised disconnect on the POTS lines by default.
Call your telco and ask them to program supervised disconnect, or disconnect supervision on the lines.
NCSS NCTS NCTE CS1000E 5.5 CallPilot 5.0
MITEL 5000 3300 NuPoint
"If I had known it would turn out like this, I would have become a locksmith"
Albert Einstein
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