Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Feb 2005
Posts: 42
nah Offline OP
Member
OP Offline
Member
Joined: Feb 2005
Posts: 42
MICS 6.1 w/ 2 PRIs

Working with another company setting up a call recording device. The PRIs feed into this device to be recorded and then rely on SMDR data to tag the call. The problem is that the SMDR is sending the wrong target line. There doesn't seem to be any consistant mismatches though (like off by 3 every time). Does anyone know what could be causing this?

Atcom VoIP Demo
VoIP Demo
Joined: Feb 2005
Posts: 42
nah Offline OP
Member
OP Offline
Member
Joined: Feb 2005
Posts: 42
Sorry, actually the PRI channel and the target line reference in the SMDR are not matching. You can be on line 133 but the SMDR will say you were on 130?

Joined: Oct 2005
Posts: 4,685
Likes: 4
Member
Offline
Member
Joined: Oct 2005
Posts: 4,685
Likes: 4
You'll need to provide a litlle more info on what/who this 3rd party system is. Are they a certified Nortel application partner? How is it connected and the SMDR connected?

While a PRI channel is a sort of physical entity, a target line really exists only in the mind of MICS.


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
Joined: Aug 2006
Posts: 254
Member
Offline
Member
Joined: Aug 2006
Posts: 254
Try connecting the SMDR to a laptop (or desktop) using Hyperterminal and see what shows up.


Moderated by  MooreTel, NTlayoff 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,737
Posts636,402
Members49,615
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
effedisk, hellbender, Pat Amaral, Zip
Newest Members
AMS Technology C, Chrontel, RonZ1971, Michael1948, lllDez
49,615 Registered Users
Top Posters(30 Days)
jsaad 7
Toner 6
Who's Online Now
1 members (Michael1948), 29 guests, and 23 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5