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#139159 06/05/08 10:29 AM
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DSIDAVE Offline OP
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does the MICS have an Auto System Answer feature like the partner systems do?


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#139160 06/05/08 12:16 PM
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If your asking about auto attendant, the MICS doesn't have an auto attendant. The CICS does and the Call Pilot voicemail has an excellent Auto Attendant.

If you're asking about auto answer trunks, yes it does.


NCSS NCTS NCTE CS1000E 5.5 CallPilot 5.0
MITEL 5000 3300 NuPoint

"If I had known it would turn out like this, I would have become a locksmith"
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#139161 06/06/08 08:46 AM
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DSIDAVE Offline OP
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ASA on the Partner system works like this: Receptionist is on a call. second call rings, If ASA is on, the system answers automatically and places it on hold until they can answer.

So my question is does Norstar have a feature that can do that? :bang:


You win some, you lose some, and some get rained out, but you gotta suit up for them all.
J. Askenberg
#139162 06/06/08 09:02 AM
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CICS does... MICS does not.


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
#139163 06/06/08 12:05 PM
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Unless you add a Call Pilot... :rolleyes:


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#139164 06/06/08 12:18 PM
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That feature is called Auto Attendant in the Nortel platform.


NCSS NCTS NCTE CS1000E 5.5 CallPilot 5.0
MITEL 5000 3300 NuPoint

"If I had known it would turn out like this, I would have become a locksmith"
Albert Einstein

Moderated by  MooreTel, NTlayoff 

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