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Joined: Oct 2003
Posts: 694
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Member
Joined: Oct 2003
Posts: 694 |
Is there a way to log calls from a BCM 400. The customer has to call 911 quite often because of constant fires, but they have had a few false alarms lately and would like to be able to review a call log to find out for sure where it came from. I know the BCM monitor software does that, but it only keeps the last call in view. Maybe there is a setting I am not using to record this info.
Shawn Connect Telecom www.connecttelecom.us In matters of style, swim with the current. In matters of principle, stand like a rock. Thomas Jefferson
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Joined: Aug 2004
Posts: 1,756 Likes: 49
Admin
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Admin
Joined: Aug 2004
Posts: 1,756 Likes: 49 |
Yes there is. I've always done it by setting up an FTP server and pushing the CDR data there. Depending on your software version there should be a heading for "CDR" where you find all that...
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Joined: Jun 2008
Posts: 5
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Joined: Jun 2008
Posts: 5 |
Sr Tech is right
you must set up Call Detail Record on BCM
Download freeware Cerberus FTP server and
instal on your PC
More Detail after...
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