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Joined: Dec 2005
Posts: 32
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Member
Joined: Dec 2005
Posts: 32 |
I have a customer that has a CICS with a Call Pilot 100. I would like to set CICS up with a ring group that will ring for about 5 rings then go to the main greeting with single digit menu. Any help would be greatly appreciated.
Rick
R&W COMMUNICATIONS LLC
Certified Samsung Dealer
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Nortel Phone System Service in Canada
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Joined: Aug 2006
Posts: 254
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Joined: Aug 2006
Posts: 254 |
Sounds like your going to need an authorized Nortel installer to help. Way to much info to explain on a forum.
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Joined: Feb 2007
Posts: 2,473
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Joined: Feb 2007
Posts: 2,473 |
Rick, pts-technician is right. To much to explain if you are not familliar with Norstar product. But I can give you some idea:
1. You have to set up Table and assign line #s to ring for 5 rings into it. Then you have to set up CCR Tree # and build it. Inside the Tree assign digits you are going to use and point them to the right Destinations. Then Enable that Tree. You have to make sure that Extensions have at least 6 rings befour FNA into MB.
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Joined: Jun 2006
Posts: 8,735 Likes: 12
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
PM Sent to advise against posting Installer questions in the open forum.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
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