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#139601 07/11/08 09:45 AM
Joined: Dec 2005
Posts: 32
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I have a customer that has a CICS with a Call Pilot 100. I would like to set CICS up with a ring group that will ring for about 5 rings then go to the main greeting with single digit menu. Any help would be greatly appreciated.

Rick


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#139602 07/11/08 12:16 PM
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Sounds like your going to need an authorized Nortel installer to help. Way to much info to explain on a forum.

#139603 07/11/08 01:06 PM
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Rick, pts-technician is right. To much to explain if you are not familliar with Norstar product. But I can give you some idea:
1. You have to set up Table and assign line #s to ring for 5 rings into it. Then you have to set up CCR Tree # and build it. Inside the Tree assign digits you are going to use and point them to the right Destinations. Then Enable that Tree. You have to make sure that Extensions have at least 6 rings befour FNA into MB.

#139604 07/11/08 03:58 PM
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PM Sent to advise against posting Installer questions in the open forum.


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