Business Phone Systems

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#140190 08/29/08 06:35 AM
Joined: Mar 2008
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NecGuy Offline OP
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I installed a BCM 400 with a PRI. When someone dials one of the DID's and 0's out, it goes to a hunt group. If nobody in the hunt group answers, it goes back into the voicemail box of the user. Is there a way to set it up where if nobody in the hunt group answers, it goes to the general auto attendant? Thanks!

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#140191 08/29/08 10:47 AM
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How do you have it zeroing to a HG? Please explain how you set this.


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
#140192 08/31/08 08:06 AM
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What user's MB it's going into? Looks like your Operator's Ext. is a part of HG and it is not going into HG but goes to member of that group which is an Operator ext.!?


Moderated by  MooreTel, NTlayoff 

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