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Joined: Mar 2008
Posts: 9
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OP
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Joined: Mar 2008
Posts: 9 |
I installed a BCM 400 with a PRI. When someone dials one of the DID's and 0's out, it goes to a hunt group. If nobody in the hunt group answers, it goes back into the voicemail box of the user. Is there a way to set it up where if nobody in the hunt group answers, it goes to the general auto attendant? Thanks!
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
How do you have it zeroing to a HG? Please explain how you set this.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Feb 2007
Posts: 2,473
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Joined: Feb 2007
Posts: 2,473 |
What user's MB it's going into? Looks like your Operator's Ext. is a part of HG and it is not going into HG but goes to member of that group which is an Operator ext.!?
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