atcomsystems.ca/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems Cell phone forwarding / pause / LD code

Hallo,

I'm trying to forward a MICS phone to a cell using forward + 9 and number and it works great... but...

they want to use a long distance number and they have long distance codes. If I put 9 and the 1 area code and number in followed by F78 and the ld code when the call forwards I get prompted for the code every time. Doesn't seem to matter if I put in 10 pauses, no pauses, etc. it always prompts me for the code.

The customer has a PRI and again, forwarding to a local number works fine it's just the prompt for a LD code which is required on all calls.

Vielen Dank!

Bügeleißen :toast:

Are you sure that there aren't any LD restrictions in play here?

The problem is PRI doesn't use DTMF sounds to dial. It's a digital line and it dials (practically) instantly. By the time the carrier is ready thr MICS has already dialed the password.

Just something to try - No clue if it will work.

Put a # in your string right after the number to dial and before your pause(s).

On a PRI, I find that it waits for the dial-timeout before sending the number. The # sometimes will stop that pause and send the dialing string.

Example: (spaces are only for viewing ease)
1 555 333 1234# (pause or more) (LD Code)

Great idea NTlayoff!

I'll give that a try and will let you know!

Thanks!

if it's going to be the same number your forwarding to each time you could try building a route and using different combinations of the # and P to get the job done. I have run into the in the past and for reasons beyond explantion it wouldnt work no matter how I built it. I was able to build the string in the voicemail and all worked fine. not the way I wanted it but the customer was fine with it.