 Callpilot 100 AA #140758 10/14/08 05:08 PM | Joined: Oct 2008 Posts: 4 tomcom  OP Member | | OP Member Joined: Oct 2008 Posts: 4 | I have a problem with a CP100 on a compact ics,when you dial in on the auto attendant and dial a number it tells you that the number is invalid, if you dial it again(same call) it goes through. I tried the reboot of both ksu and cp to no avail. I checked the ksu ports and they are fine. I tried to upload firmware patch "dsppatch" from Nortels website and it get 3/4 the way through and gives me "error 2" nowhere does it tell me what that means or if this patch is for my problem, anybody see this? Oh , it worked for 2 months before this started.any help is appreciated. Tom | | |
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Re: Callpilot 100 AA
#140759
10/14/08 10:22 PM
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Joined: Feb 2007
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vad60
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Is it happened on any lines? Are you trying that from sell phone or from POTS? It might happened on one Line only. Sometimes you have the same problems by coming in from sell phone. It has to be troubleshoot thoroughly.
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Re: Callpilot 100 AA
#140760
10/15/08 07:08 AM
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Joined: Dec 2007
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BTS01
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Tom,
What level of software is the CP?
BTS
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Re: Callpilot 100 AA
#140761
10/15/08 08:58 AM
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Joined: Oct 2008
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tomcom
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It happens on all lines , land line or cell. The cp 100 is 1.5. I read in another post that the dsppatch was built for this problem but I'm getting the error 2 and for the life of me can't find out what that means. Nortels website is useless .
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Re: Callpilot 100 AA
#140762
10/15/08 10:37 AM
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Joined: Oct 2005
Posts: 4,590
telemarv
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You should never mind the patch and upgrade to 3.1.
Marv CCNA, CTUB TeleMarv Services Providing telecommunication solutions in Ottawa Canada since 1990 http://www.telemarv.ca Specializing in Nortel Norstar, BCM and Allworx VoIP Servers
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Re: Callpilot 100 AA
#140763
10/15/08 11:31 AM
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Joined: Oct 2008
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tomcom
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Re: Callpilot 100 AA
#140764
10/15/08 12:53 PM
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Joined: Jun 2006
Posts: 8,396
MooreTel
Moderator-Nortel, Computers, General
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Joined: Jun 2006
Posts: 8,396 |
Not much in life is.... 
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Re: Callpilot 100 AA
#140765
10/15/08 03:59 PM
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Joined: Oct 2008
Posts: 4
tomcom
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I did a reinstall and the problem is gone, if it comes back again I will revisit the patch . Thanx for your input. Tom
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