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Joined: Oct 2008
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I have a problem with a CP100 on a compact ics,when you dial in on the auto attendant and dial a number it tells you that the number is invalid, if you dial it again(same call) it goes through. I tried the reboot of both ksu and cp to no avail. I checked the ksu ports and they are fine. I tried to upload firmware patch "dsppatch" from Nortels website and it get 3/4 the way through and gives me "error 2" nowhere does it tell me what that means or if this patch is for my problem, anybody see this? Oh , it worked for 2 months before this started.any help is appreciated. Tom
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Nortel Phone System Service in Canada
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Joined: Feb 2007
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Is it happened on any lines? Are you trying that from sell phone or from POTS? It might happened on one Line only. Sometimes you have the same problems by coming in from sell phone. It has to be troubleshoot thoroughly.
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Joined: Dec 2007
Posts: 386
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Tom,
What level of software is the CP?
BTS
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Joined: Oct 2008
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It happens on all lines , land line or cell. The cp 100 is 1.5. I read in another post that the dsppatch was built for this problem but I'm getting the error 2 and for the life of me can't find out what that means. Nortels website is useless .
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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You should never mind the patch and upgrade to 3.1.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
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Not much in life is.... 
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Oct 2008
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I did a reinstall and the problem is gone, if it comes back again I will revisit the patch . Thanx for your input. Tom
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