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Callpilot 100 AA #140758 10/14/08 05:08 PM
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tomcom Offline OP
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I have a problem with a CP100 on a compact ics,when you dial in on the auto attendant and dial a number it tells you that the number is invalid, if you dial it again(same call) it goes through. I tried the reboot of both ksu and cp to no avail. I checked the ksu ports and they are fine. I tried to upload firmware patch "dsppatch" from Nortels website and it get 3/4 the way through and gives me "error 2" nowhere does it tell me what that means or if this patch is for my problem, anybody see this? Oh , it worked for 2 months before this started.any help is appreciated. Tom

Nortel Equipment and Telephones
Re: Callpilot 100 AA #140759 10/14/08 10:22 PM
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vad60 Offline
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Is it happened on any lines? Are you trying that from sell phone or from POTS? It might happened on one Line only. Sometimes you have the same problems by coming in from sell phone. It has to be troubleshoot thoroughly.

Re: Callpilot 100 AA #140760 10/15/08 07:08 AM
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BTS01 Online Content
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Tom,

What level of software is the CP?


BTS
Re: Callpilot 100 AA #140761 10/15/08 08:58 AM
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tomcom Offline OP
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It happens on all lines , land line or cell. The cp 100 is 1.5. I read in another post that the dsppatch was built for this problem but I'm getting the error 2 and for the life of me can't find out what that means. Nortels website is useless .

Re: Callpilot 100 AA #140762 10/15/08 10:37 AM
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telemarv Offline
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You should never mind the patch and upgrade to 3.1.


Marv CCNA, CTUB
TeleMarv Services
Providing telecommunication solutions in Ottawa Canada since 1990
http://www.telemarv.ca
Specializing in Nortel Norstar, BCM and Allworx VoIP Servers
Re: Callpilot 100 AA #140763 10/15/08 11:31 AM
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tomcom Offline OP
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That's not free , is it?

Re: Callpilot 100 AA #140764 10/15/08 12:53 PM
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Not much in life is.... smile


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Re: Callpilot 100 AA #140765 10/15/08 03:59 PM
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tomcom Offline OP
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I did a reinstall and the problem is gone, if it comes back again I will revisit the patch . Thanx for your input. Tom


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