sundance-communications.com/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems Phone will not ring

Option 11 system with Callpilot VM

One of the employees forwarded her ext 4122 to another extension 4069 because she moved to another location within the building. I was asked to move the 4122 tn to the 4069 tn. I did this and then asked her to remove the forwarding. Now, when calling teh 4122 line it rings and goes to vm, however her phone is not ringing. I think it is still hitting 4069 set and then forwarding to her vm. Below is the print out - if I'm right, can I undo this remotely? If so, can you provide some direction? Thanks
TN 8 13
DATE
PAGE
DES

DES L158
TN 008 0 00 13
TYPE 3903
CDEN 8D
CUST 0
FDN 4099
TGAR 1
LDN NO
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU 0001
LNRS 16
XLST
SCPW
CLS UNR FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUA DNDA CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CPND_LANG ENG
RCO 0
HUNT 4099
LHK 1
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 4122 0 MARP
CPND
NAME KAY FENWICK
XPLN 21
DISPLAY_FMT FIRST,LAST
01 SCR 8122 0 MARP
CPND
NAME VACANT
XPLN 13
DISPLAY_FMT FIRST,LAST
02 MCR 8900 0 MARP
CPND
NAME MORTGAGE COLLECTIONS
XPLN 20
DISPLAY_FMT FIRST,LAST
03 MCR 8901 0 MARP
CPND
NAME MORTGAGE COLLECT. ROLLOVER
XPLN 26
DISPLAY_FMT FIRST,LAST
04
05
06
07
08
09
10
11
12
13
14
15
16 MWK 4099
17 TRN
18 AO6
19 CFW 16 4069
20 RGA
21 PRK
22 RNP
23 SSU 0001
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 11 DEC 2008

Just out Key 19 then put it back on the phone.

Thanks! - I ended up Nulling the key which fixed it.