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#141569 12/18/08 12:24 PM
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J&J
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I am trying to figure out how to reset the password on this system. It got changed somehow and no one knows what it is.

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#141570 12/18/08 12:48 PM
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If you're talking about the Installer password, then we are not permitted to post those instructions here for security purposes. Sorry.

I suggest calling in a qualified Nortel tech for this. Shouldn't cost that much.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
#141571 12/18/08 03:51 PM
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Well, there is ONE way: take a piece of paper and a pen, backup the programming on your paper, reset the system and reprogram. You cannot "crack" the password on these old systems, so stop looking and call in someone.

If you hire a good tech, shouldn't be much more than 5-10 minutes to program entire system (unless you have speed dials) plus maybe 1-2 minutes per phone. Should be a regular service call.


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#141572 12/18/08 04:53 PM
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on that same vein, ive never dealt much with these old systems but when i try access admin and config functions i dont need to enter a password is that because its a dr1


Jay, a recovering IT guy
#141573 12/19/08 12:59 AM
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Yep, surprised me the first time it happened to me! John C.


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
#141574 12/19/08 01:56 AM
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The OP obviously has at least a DR5 as there is a password. The system cannot be "reset" without knowing the current password, without the proper skills that a trained Nortel tech has to perform this function.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
#141575 12/19/08 02:11 AM
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J&J
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Yes I relize that now I am sorry that I asked.
Can you send me the Instructions in a private email please? to [email protected]


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