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Joined: Dec 2006
Posts: 63
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Joined: Dec 2006
Posts: 63 |
I have a customer with a mics 6.1 and pri, no analog. They want to use line re-direction for calls transferred to one set to an outside number. When setting up F84 it askes for out going line but I have no lines assigned. Can this feature be used with a pri?
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Joined: Feb 2005
Posts: 1,615 Likes: 1
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Joined: Feb 2005
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Line redirection is to redirect one line to call back out on another line.
You are trying to forward a set...thats called Call Forward.
Build a Route then forward the set via F4 to that route plus the phone number.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
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You must have the target line appearing on your set to use line redirection.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Nov 2004
Posts: 222
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Joined: Nov 2004
Posts: 222 |
For the outgoing line on a PRI use your Intercom key. Then for the number it is Desti + number.
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