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Joined: Nov 2003
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Quote
Originally posted by jacktel:
If drt on 221 is 4 and call pilot is 4 then outside caller hears 8 rings before VM?
No, CP picks up after 4 rings. Press "0" and 4 more rings before Gen. Delivery MB. DRT has to do with transfers from the phone/callback, no?


D. Ocean
Miami, FL
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Joined: Nov 2003
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Quote
Originally posted by telemarv:
If you put the CP DN in a night service ring group the CP will answer immediately. Delay settings in the CP will be ignored.
Ah-ha...didn't know that.

Thanks!


D. Ocean
Miami, FL
Joined: Oct 2006
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Have you considered DND. Program the button to go to VM. Label the button Nite. when they want AA to answer calls the press the nite button.

We just went through this and the DND worked for our customer.

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The idea is to do this without having the client push a button. I used "schedules" and all is working fine.

Quote
Originally posted by bamartz:
Have you considered DND. Program the button to go to VM. Label the button Nite. when they want AA to answer calls the press the nite button.

We just went through this and the DND worked for our customer.


D. Ocean
Miami, FL
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