Business Phone Systems

AtcomCloud Online Store
Previous Thread
Next Thread
Print Thread
Rate Thread
#145114 11/12/09 06:25 AM
Joined: Dec 2007
Posts: 60
evan Offline OP
Member
OP Offline
Member
Joined: Dec 2007
Posts: 60
It is kind of wierd in call pilot after hours the AA picks up one of the options to forward to a outside line. Well when you press that option it says "says please hold" and then you hear MOH but then after about ten seconds Your call is drop. Any thing will help as dont know to much about nortel

Atcom VoIP Demo
VoIP Demo
Joined: Sep 2009
Posts: 66
Member
Offline
Member
Joined: Sep 2009
Posts: 66
Your going to have to get into Call Pilot App Builder and see where that option is routing to, sounds like there was a change on the switch side but never in Call Pilot


OLD ROLMEN WORKING ON NORTELS AND AVAYA
Joined: Dec 2007
Posts: 60
evan Offline OP
Member
OP Offline
Member
Joined: Dec 2007
Posts: 60
ok I get into the app and its option one is going to the right number with a 9 in front of it

Joined: Feb 2007
Posts: 99
Member
Offline
Member
Joined: Feb 2007
Posts: 99
Have there been any changes lately (system, call pilot, or service provider)?

Joined: Dec 2007
Posts: 60
evan Offline OP
Member
OP Offline
Member
Joined: Dec 2007
Posts: 60
no they did get a new t1

Joined: Feb 2007
Posts: 99
Member
Offline
Member
Joined: Feb 2007
Posts: 99
I need a little more info. Is the system using a dtm or ctm trunk? Is the system on that new T1?

Joined: Dec 2007
Posts: 60
evan Offline OP
Member
OP Offline
Member
Joined: Dec 2007
Posts: 60
yes the system is using that new t1


Moderated by  MooreTel, NTlayoff 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,686
Posts636,175
Members49,606
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
cotton, JDK, jdkinney, Matt Knight, MCap, neh-telecom
Newest Members
Uranium-235, grahamw, Motel6Guy, JustAGuy, Dialtony
49,606 Registered Users
Top Posters(30 Days)
Toner 12
Yoda 9
dexman 7
Who's Online Now
0 members (), 24 guests, and 31 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems & VoIP | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5