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Joined: Jun 2005
Posts: 115
Member
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Member
Joined: Jun 2005
Posts: 115 |
I have a customer with MICS 6.1.MR with 2 LSDS line cards and CP 100 2.0. The customer wants CLID, so I priced them out 2 CLID cards.
My Question is, with this version of software when the reception answers the call and then transfers it to another local, say 222, will the CLID info be passed along also to local 222?
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Joined: Jun 2006
Posts: 8,735 Likes: 12
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Dec 2003
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Former Moderator-Nortel
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Former Moderator-Nortel
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Yes, the caller ID info should be passed on with a transfer and from the Call Pilot.
If you have AA answering any lines, make sure that you wait for the 2nd ring before it answers.
If your AA answers on 0 or 1 ring, you will NOT get caller ID.
Also, if someone leaves a message, the mailbox envelope will also capture the caller ID.....again only if 2 rings or more before being answered.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: Jun 2005
Posts: 115
Member
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Member
Joined: Jun 2005
Posts: 115 |
Thanks for the reply guys, does local 222 need the lines to appear and ring or appear only?
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
If you program it correctly..........
If it A&R then it will show on the phone automatically.
If it is Appear ONLY, then it will not show.
But it will still show if transferred to x222.
And if his line is flashing (but not ringing) then he can invoke Feature 811 to see who is calling.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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