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Joined: Jan 2010
Posts: 2
Member
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Member
Joined: Jan 2010
Posts: 2 |
Because of noise on phone (ext 225) I swapped for another device (ext 229) but I can't figure out how to swap the extension line and vm boxes. Any suggestions where I should look in reference guides, or what this feature would be called?
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Welcome to the boards, Rustybroad:  How exactly did you swap them, just unplgged and moved them? Did the proper ext come up at the right locations or did the ext # follow the phone? (Do a Feature *0 and press intercom - check display for ext number)
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: Jan 2010
Posts: 2
Member
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Member
Joined: Jan 2010
Posts: 2 |
I just unplugged & moved them, the ext stayed with the phones OK, I verified as you noted.
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
I am assuming that you did NOT want the ext to stay with the phones.
Move them back to where they were.
Verify the ext #'s are back correctly.
Then disable the SET RELOCATION option.
If you don't know how or can't get into programming, then contact a local Norstar Tech to help you out.
Then you can switch the phones without the ext moving.
They are the same model phone? - Right?
If CON is the opposite of PRO
Then what is the opposite of Progress?
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