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Joined: May 2008
Posts: 62
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Joined: May 2008
Posts: 62 |
I have a customer that is trying to do a CO to CO transfer. Per documentation establish the first call put the call on hold make the second call. Then press Feature 3 and then Feature 70 to exit you self out of the Conference. But the last step you get an error stating Transfer Not Allowed. And ideas? Thanks
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Nortel Phone System Service in Canada
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Disconnect supervision must be turned on for the lines.
You should use CO transfer. It doesn't tie up 2 lines. You may need to have the feature activated by the CLEC/LEC.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Jan 2009
Posts: 854 Likes: 1
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Joined: Jan 2009
Posts: 854 Likes: 1 |
I agree...use the Telco transfer. Would probably need to have transfer and 3-way calling features added to the line. Then you can simply use Feature 71 to transfer the call or even setup a 3-way call.
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