Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Nortel Norstar VM
#145721 02/03/10 05:25 AM
Joined: Feb 2010
Posts: 2
ack714 Offline OP
OP Offline
Joined: Feb 2010
Posts: 2
Hello all. Id like to say I appreciate this forum as it has answered many questions for me in the past and offered some good reading.

I do have a question today concerning a Norstar
System man. date 07/01.
SN#NNTM84S5SSQM (S's could be 5's)
it has A 4X8 and a growth upgrade.

I recently cut over their service from one provider to another. Unknown to their home office who arranged the change was that they relied on the provider for Voice Mail. Once the provider changed the VM went away. I am not familiar with Norstar and the bosses are fairly upset with the IT guy who arranged the change.
Is there any way to tell me from the info above whether this system came equiped with a VM card?
We will partner with a Nortel reseller to add it if they decide to but they do not want to pay another vendor to check the system. They have never used nortels VM in the 9 years they had it so my guess is no. Can this be confirmed with out a site vist? I called Nortel and they could not tell me.



Nortel Equipment and Telephones
Re: Nortel Norstar VM
#145722 02/03/10 05:55 AM
Joined: Oct 2005
Posts: 4,681
Joined: Oct 2005
Posts: 4,681
Norstar voice mail is an external box. If there is only the KSU on the wall there is no voice mail.

To know what kind of voice mail is compatible I would need to know the software version. You will find it printed on the pcmcia card plugged into the unit. Or better stil you can post the SP number which is found in the programing section maintenance > version.

Partnering with a knowledgeable technician is the best idea.

TeleMarv Services
Providing telecommunication solutions in Ottawa Canada since 1990
Specializing in Nortel Norstar, BCM and Allworx VoIP Servers
Re: Nortel Norstar VM
#145723 02/03/10 06:00 AM
Joined: Feb 2010
Posts: 2
ack714 Offline OP
OP Offline
Joined: Feb 2010
Posts: 2
Partnering with a knowledgeable technician is the best idea. [/QB][/QUOTE]

Thanks Marv, I would definetly partner with a Nortel crew, just didnt want to do it to answer my question.

Thanks again

Moderated by  MooreTel, NTlayoff, Z-man 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
IP Office 500 vers. 9.0
by Telesystems - 07/03/20 05:27 PM
Merlin Legebd
by hitechcomm - 07/03/20 08:35 AM
SIP phone Interoperability
by Bushmills - 07/02/20 11:48 PM
Private Message/ PM
by Professor Shadow - 07/02/20 09:26 PM
Who's Online Now
21 members (justbill, Curlycord, gelehu, BobRobert, RM SYSTEMS, metelcom, Silversam, Bob-o, dexman, Carl Navarro, John807, nortelvoip, Professor Shadow, Bob3470, Yoda, hbiss, Edward_, RATHER BE FISHING, newtecky, Arthur P. Bloom, RonP), 101 guests, and 55 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Most Online5,661
May 23rd, 2018
Today's Birthdays
Dale C, dzuroff, Jevnick, legionosh, Redswine
Newest Members
Real Estating, ForestHillChurch, Rick95, Byron Stewart, chad1003
49307 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 26
dans 10
Ruben 9
Bluewater Sailing
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners