web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Sep 2009
Posts: 3
Member
OP Offline
Member
Joined: Sep 2009
Posts: 3
Hello everyone I have a 7.1 MICS system. We just added a 3rd PRI because we thought we might have capacity issues. When we had 2 PRI's we would get "Fast Busy" when attempting to make outbound calls during peak times. We added a 3rd PRI last week. All incoming calls are working normally to the 1st and 2nd PRI (We had the carrier test inbound calls to the 2nd pri).

When we fill up the third PRI now we do not get fast busy but "NO Free Lines". Some basic troubleshooting it seems that the calls are not rolling down to the 2nd PRI.

We hired a guy to overlook the upgrade and make sure things are working but I'm not sure he is that skilled. He didnt know some of the stuff that many of you know on this site. Like that the card type needs to be the one that ends in AAAA.

Anyone have any suggestions or knows someone really skilled in troubleshooting that lives in Orange County, CA?


Nortel MICS 7.1 w/ 2 existing PRI
M0X12
Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

Joined: Oct 2005
Posts: 4,685
Likes: 4
Member
Offline
Member
Joined: Oct 2005
Posts: 4,685
Likes: 4


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990

Moderated by  MooreTel 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,113 Shoretel
187,718 CTX100 install
186,811 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 7
pvj 4
Who's Online Now
2 members (ronaldjamesh, justbill), 59 guests, and 425 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5