|
|
Joined: Apr 2004
Posts: 56
Member
|
|
Member
Joined: Apr 2004
Posts: 56 |
I have a customer with a 8 x 24 DS. I installed a PA2A several weeks ago for paging and loud bell ringing. I punched it on the Violet Red pair on the CO Line side. It works great but I have a phantom ringing problem. Every once in a while it will ring for about a minute and then stop on it own. I looked at programming and do not see anything wrong. Any suggestions to stop the phantom ringing would be appreciated.
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Jun 2006
Posts: 8,735 Likes: 12
Moderator-Nortel, Computers, General
|
|
Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
Have you checked EACH set for external ringing?
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
|
|
|
|
|
Joined: Apr 2004
Posts: 56
Member
|
|
Member
Joined: Apr 2004
Posts: 56 |
Are you saying to check each set that is not suppose to ring? We have 10 phones installed that our suppose to ring.
|
|
|
|
|
Joined: Jun 2006
Posts: 8,735 Likes: 12
Moderator-Nortel, Computers, General
|
|
Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
No. Check each extension's option for "Aux Ringer". There may be one that is set to "Y", and probably one that doesn't ring very often, but when it does, it will close the contacts for the Aux Ringer port, giving you your phantom ring issue.
Also check the same setting for each line. Could be that as well for the same reason.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
|
|
|
|
|
Joined: Apr 2004
Posts: 56
Member
|
|
Member
Joined: Apr 2004
Posts: 56 |
Thanks...I will check it out tomorrow morning.
|
|
|
|
|
Joined: Feb 2005
Posts: 1,615
Member
|
|
Member
Joined: Feb 2005
Posts: 1,615 |
Check ALL lines while your at it too as they have the same setting option.
Also Service Modes too.
|
|
|
|
Forums84
Topics94,526
Posts640,016
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (R4+Z),
154
guests, and
67
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
![[Linked Image from telcopc.ca]](https://telcopc.ca/files/pics/small-logo-sig.png){kind=logo}