web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#146319 03/28/10 08:31 AM
Joined: Feb 2006
Posts: 598
Nickels Offline OP
Member
OP Offline
Member
Joined: Feb 2006
Posts: 598
Have a 450 installed at a remote site, way up in the boon docks. There is a 7 line rotary fed via Satellite phone lines. Line 61 on the system was set to 0 rings and answer by the AA. Been having troubles on and off, reboots have repaired it, but I am having the same troubles now over and over. The AA is not answering the line. When I watch the call on the AA, instead of the application DN answering the call, it flashes in Red L061 ?, then transfers the call to the Prime DN after 6 rings. I have changed the AA answer to 1 ring, and the trouble still occurs. I am thinking maybe the ring cycle and voltage from that first line might be off, and causing this issue, but that is just a guess. :bang:

Anyone seen anything like this before?
Thanks


Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

#146320 03/29/10 12:26 AM
Joined: Feb 2007
Posts: 2,473
Member
Offline
Member
Joined: Feb 2007
Posts: 2,473
I will swap the lines to see or problem follows.

#146321 03/29/10 02:43 PM
Joined: Feb 2006
Posts: 598
Nickels Offline OP
Member
OP Offline
Member
Joined: Feb 2006
Posts: 598
Its a plane fight away, then a helicopter ride..... I will try that for sure, but wondered if anyone seen this as a bad GATM or something else weird. There are no alarms in the logs either....


Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
#146322 03/29/10 03:37 PM
Joined: Feb 2005
Posts: 1,615
Member
Offline
Member
Joined: Feb 2005
Posts: 1,615
No worries, Vad 60 (who is further away) said he will do it. laugh

I was going to agree on the voltage but why would a reboot fix it?.

Patched?

I would agree and swap with line 2 and also a new GATM because of the trip.

At least you can remotely change programming once you know issue is cleared to make the lines look normal untill next time out.


=---()))))))))---=
www.curlycord.com
[Linked Image from telcopc.ca]
Toronto, Canada




#146323 04/03/10 02:47 PM
Joined: Feb 2006
Posts: 598
Nickels Offline OP
Member
OP Offline
Member
Joined: Feb 2006
Posts: 598
Ya turned out to be a bad GATM card. Best part of the whole storey is helicopters should not fly in the fog.....no seriously....LOL


Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol

Moderated by  MooreTel 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,285
Posts638,782
Members49,766
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,798 Shoretel
188,962 CTX100 install
187,200 1a2 system
Newest Members
James D., Nadisale, andreww, gohunt, Darrick
49,765 Registered Users
Top Posters(30 Days)
Toner 22
teleco 5
dexman 4
dans 3
Who's Online Now
0 members (), 143 guests, and 168 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5