Business Phone Systems

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#146669 05/07/10 05:24 AM
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I have a customer with an 8x24 and a nam voicemail. They would now like some virtual locals in the 400 series. On the phone side there is no problem, but on the NAM how do you prg when someone from outside calls in and gets the main voicemail for them to dial a local in the 400 series? How would I configure my CCR tree?

Chris

Atcom VoIP Demo
VoIP Demo
#146670 05/07/10 06:32 AM
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If I'm understanding this right, there should be nothing to do in the CCR. Just dial the ext # and it should go to the VM directly.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
#146671 05/07/10 08:23 AM
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If by vitrual you mean no phone attached, make the the mailbox has no DN associated. The call will directly to the mailbox when dialed.


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
#146672 05/10/10 02:35 PM
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Thx.

Chris smile


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