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Joined: Jul 2010
Posts: 8
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Joined: Jul 2010
Posts: 8 |
On incoming calls, AA answers saying if you know your pty's ext. dial it at any time, but if caller dials ext (ie x27) first attempt it goes to wrong ext. You can call back and it goes to correct extension.
I ran into this same trouble about 4 yrs ago and can't remember the fix.
Any Suggestions? Thanks
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Joined: Jun 2005
Posts: 2,256
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Joined: Jun 2005
Posts: 2,256 |
A SW patch, or upgrade for the CP will correct it.
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Joined: Jul 2010
Posts: 8
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Joined: Jul 2010
Posts: 8 |
I thought it was a patch, but wasn't sure. Thanks!
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Joined: Jan 2007
Posts: 37
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Joined: Jan 2007
Posts: 37 |
What does a software patch or upgrade for Callpilot do for lossing memory on power loss?
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Joined: Jul 2010
Posts: 8
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Joined: Jul 2010
Posts: 8 |
I've never run into that problem. I've had to reinitialize it before and NOT reset memory and it came back up. Maybe I was just lucky.
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Joined: Feb 2010
Posts: 13
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Joined: Feb 2010
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Good Morning: Just to add, if the caller is trying to enter the extension number with a cell phone, the call can be sent to the wrong ext. Cellphones have caused this problem for some of our customers. Just a thought.
P
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