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#147081 07/14/10 02:41 AM
Joined: Apr 2010
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Hello again,

I am trying to record a new name for a company directory. I have a NortelT7361E phone. Can you help in how I can do it withiout erasing the mailbox and startng over?

Thanks in advance,
Yael

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#147082 07/14/10 03:22 AM
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Moderator-Nortel, Computers, General
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Double post

This should have been in the Nortel forum.

To answer your question, it can't be done.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
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#147083 07/14/10 05:01 AM
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ok, thanks for your help.

#147084 07/15/10 04:20 AM
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Good Morning: Correct me if I am wrong. If you would like to change your name in the Company Directory you can just log into your mailbox then press 1. Mailbox will be remain the same just changing the audio recording of mailbox owner. If you want to then change the spelling of the owners name you can just go into feat 983, log in then edit mailbox. Scroll to name and enter new owners name (first and last for directory..)
Hope this is the case with your version of software.
Take Care
p

#147085 07/15/10 06:30 AM
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Note, the model of your phone, T7316E, doesn't matter for the voice mailbox name programming. There is separate programming for the voicemail, and for the phone system programming. Each one involves programming a name. Your question refers to the company directory, which is part of the voicemail system. Pincerpal is correct in what you want to do.

Jim


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