|
|
|
|
Joined: Aug 2005
Posts: 215
Member
|
|
Member
Joined: Aug 2005
Posts: 215 |
I have two BCM50's that are having the same issue. The customer is utilizing external message notification to cell phone on both systems; the problem is that every once in a while messages don't get sent. I log into the mailbox to verify settings and they (setting) are non-existent. I have to reset the external notification settings. Has anybody else ran across this?
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Feb 2005
Posts: 1,615
Member
|
|
Member
Joined: Feb 2005
Posts: 1,615 |
Which setting and user mailbox settings or admin mailbox settings?
Turning it on again or entering the number again?
Are both mailboxes password protected?
If they have passwords like 1234, 1111 etc then the answer would be no.
|
|
|
|
|
Joined: Aug 2005
Posts: 215
Member
|
|
Member
Joined: Aug 2005
Posts: 215 |
They only utilize the General Delivery Mailbox.
When accessing the mailbox to check the notification settings it says it has not been setup.
The mailboxes are password protected...not sequential.
|
|
|
|
Forums84
Topics94,527
Posts640,019
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
145
guests, and
61
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
![[Linked Image from telcopc.ca]](https://telcopc.ca/files/pics/small-logo-sig.png){kind=logo}