|
|
Joined: Jan 2010
Posts: 18
Member
|
Member
Joined: Jan 2010
Posts: 18 |
I have a customer with a Rel01 V3G Fiber NAM. I stopped working a few days ago. When trying to acess the feature codes it says feature unavailable. I rebooted it and it beeped a couple of times then ran through some codes on the display. After a few minutes the display read 00 with a green dots in the upper corners. The hard drive light flashes like it is working. When I pull off the fiber cord at the combo card there no light coming from the NAM. When I pull off the fiber cable at the NAM I see light on one of fiber ends. I rolled the the fiber cable and the light from the MICS works on both ends. I switch out the fiber card in the NAM and still no light from the NAM. On the MICS port status it says unequiped for the V-mail ports. Am I missing something? Thanks for any help! :bang:
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
|
Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
It's all about the visual and audibles the NAM produces. On a successful boot the NAM plays a 3 note sequence twice. Its saying "I am here or Here I am". No jingle no NAM!
|
|
|
|
Joined: Jan 2010
Posts: 18
Member
|
Member
Joined: Jan 2010
Posts: 18 |
their is no beeping at the end of booting up. Could it be the hard drive or the the Cabinet?
|
|
|
Forums84
Topics94,513
Posts639,938
Members49,844
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
270
guests, and
47
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|