|
|
|
|
Joined: Nov 2009
Posts: 34
Member
|
|
Member
Joined: Nov 2009
Posts: 34 |
Had a customer with a MICS lose the main cabinet and a secondary at the same time. Replaced and reprogrammed everything and want to strangle the previous programming, nothing is near to the default.
Anyway, they have a Call Pilot 150 and are using the call center agent to drive callers to a queue and when pressing 2 an inbound caller hears "that extension is not available". I put that in quotes, but that's a paraphrase. The CDN is set to 350, which doesn't exist in the system to my knowledge, but I'm not sure that matters. I've never used this feature before.
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Nov 2009
Posts: 34
Member
|
|
Member
Joined: Nov 2009
Posts: 34 |
For some reason the DN would not rebuild as 350. Rebuilt it with 330 instead and everything works.
|
|
|
|
|
Joined: Feb 2007
Posts: 2,473
Member
|
|
Member
Joined: Feb 2007
Posts: 2,473 |
|
|
|
|
Forums84
Topics94,570
Posts640,208
Members49,872
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (ringtone, newtecky),
68
guests, and
82
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
