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Joined: Nov 2009
Posts: 34
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Joined: Nov 2009
Posts: 34 |
Had a customer with a MICS lose the main cabinet and a secondary at the same time. Replaced and reprogrammed everything and want to strangle the previous programming, nothing is near to the default.
Anyway, they have a Call Pilot 150 and are using the call center agent to drive callers to a queue and when pressing 2 an inbound caller hears "that extension is not available". I put that in quotes, but that's a paraphrase. The CDN is set to 350, which doesn't exist in the system to my knowledge, but I'm not sure that matters. I've never used this feature before.
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Joined: Nov 2009
Posts: 34
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Joined: Nov 2009
Posts: 34 |
For some reason the DN would not rebuild as 350. Rebuilt it with 330 instead and everything works.
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Joined: Feb 2007
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