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Joined: Mar 2006
Posts: 58
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Joined: Mar 2006
Posts: 58 |
Is there a conflict between certain model ICS KSU's and the 7.1 software? I have purchased a refurbished ICS with 7.1 software and can't get it to power up. The replacement KSU I received from the same supplier with new software is doing the same, just keeps blinking. (Over 30 minutes) I have tried different phones, with and without trunk cards installed. I've checked the amp cable.
It acts the way the KSU would if you didn't plug in the software cartridge.
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Joined: May 2007
Posts: 426
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Did you replace the trunk card
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Joined: Mar 2006
Posts: 58
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Joined: Mar 2006
Posts: 58 |
I started with two trunk cards installed. I've tried it with no trunk cards. I'm trying them one at a time now. These are caller ID cards which sometime take 5 to 10 minutes for the system to recognize according to the 7.1 software manual
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Joined: Mar 2006
Posts: 58
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Member
Joined: Mar 2006
Posts: 58 |
Problem solved. This is a good one. The sticker on the software cartridge was upside down. It will plug in upside down but it won't work!
Have a great Labor Day weekend
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Joined: Aug 2008
Posts: 258
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Kevin
Centennial Telecom
Las Vegas
(702) 689-4090
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Joined: May 2007
Posts: 426
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Joined: May 2007
Posts: 426 |
2 diffrent software cartridge was upside down and it will plug in?
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Joined: May 2002
Posts: 4,318 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
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Joined: Mar 2001
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I always do my tech work before doing drugs and going out drinking.
Well, truth is, I am so old, I never do drugs or go out drinking.
It is normally IMPOSSIBLE to seat the software card upside down. It will go in part way, but not have a secure feeling, kinda just rattle in there.
Nortel built the software slot so you couldn't do what you say you did. Now maybe if you were a superhero with the strength of Superman you could push it in all the way but then the slot would have bent pins and it would never work.
Edited to remove unnecessary comment.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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