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Joined: Aug 2006
Posts: 65
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Joined: Aug 2006
Posts: 65 |
I am working on a BCM50 and trying to hook up an external radio to use as MOH. I have gone into programming and set On hold to Music. I tried connection the radio to the Music Input on the back of the system. I have also tried hooking the radio to the Music in on the BCM Patch Panel. I get nothing. I checked with my test set and I am getting music out of the radio. Any suggestions. Thanks.
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Joined: Feb 2007
Posts: 2,473
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Joined: Feb 2010
Posts: 339
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If you will be playing a cd you bought from the store or using the radio to play music from a radio station you will be violating the law. :read:
Just a piece of advice. If one of my customers wants to do it anyway, I program the phone system and show them where to connect the device but I will not physically do the connection and make a note on my work order that I informed them of the risk.
Jon
"It is better to keep your mouth shut and appear stupid than open it and remove all doubt"
Mark Twain
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Joined: Feb 2005
Posts: 1,615
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Lets not preach the law for every MOH issue.
You sure its a BCM? the inputs are usualy on the front...not the back. Look for the mini jack to the right of the RJ45 jacks.
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Joined: Jan 2006
Posts: 84
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Joined: Jan 2006
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Try reversing the polarity of your wires and make sure the volume is all the way up. What happens if you use your toner as the source?
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Joined: Dec 2007
Posts: 908
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Posts: 908 |
jonnyk I went so far as to compose a seperate sheet releasing me of law suits; and had the customer sign 2 copies 1 for me and 1 with the moh device.
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