|
|
Joined: Jan 2006
Posts: 72
Member
|
|
Member
Joined: Jan 2006
Posts: 72 |
I have a CP100 that all greetings, messages left, and system prompts sound distorted. If I record a new greeting it also is distorted (in slow motion)
The CP was already replaced w/ new sw but still have issue. Never seen this before.
Any thoughts?
-dan
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Jun 2006
Posts: 8,735 Likes: 13
Moderator-Nortel, Computers, General
|
|
Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 13 |
Have you rebooted? I assume so if you changed the s/w.
How about the Power Supply?
Maybe just re-initialize...
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
|
|
|
|
|
Joined: Feb 2005
Posts: 1,615 Likes: 1
Member
|
|
Member
Joined: Feb 2005
Posts: 1,615 Likes: 1 |
Try another CP since its the one that processes the voice.
|
|
|
|
|
Joined: Jan 2006
Posts: 72
Member
|
|
Member
Joined: Jan 2006
Posts: 72 |
not sure when the CP was replaced if they used new PS or old one. in that case maybe a surge took it out again.
I did re-init same issue.
waiting for new CP and will try again.
-dan
|
|
|
|
|
Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
|
|
Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Not saying that it IS the power supply, but that is a quick thing to check out.
Check the power supply - Does it have a 3 prong plug or a 2 prong plug?
If 3 prongs - replace it with one that only has 2 prongs.
Or you can check the output voltage on the label.
If it says 9v then replace it with one that says 8v.
If CON is the opposite of PRO
Then what is the opposite of Progress?
|
|
|
|
Forums84
Topics94,549
Posts640,094
Members49,861
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Meyery2k),
191
guests, and
20
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
![[Linked Image from telcopc.ca]](https://telcopc.ca/files/pics/small-logo-sig.png){kind=logo}