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Has anyone had this issue. Trying to make a PolyCom 2W work an an ATA 2 on a MICS. Dial tone is very low then drops off and can't break dial toneWorks fine with any other analog line or analog port off BCM.
Have tried 2 different ATA's
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The only thing I can think of is playing around with the setting in Terminals & Sets>Capabilities>ATA Settings
Is it set for modem of voice? (Not that I've ever seen much difference after changing the setting...)
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Done all that, no change. Never had an issue like this B4
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Have you tried a different port?
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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If, as you say, the Polycom works OK off an analogue port, I'd think it doesn't play well with an ATA. I'd try contacting Polycom tech support.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Polycom Tech support says Nortel/Avaya issue. Man I can't get used to that!
Plus it's 1 week past warranty and it belongs to a church. I'm hooped!
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Originally posted by Sqrat:
...it's 1 week past warranty... Why is it a week past warranty? Was this working before on this system and suddenly stopped?
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Customer bought it from our company, put it in the closet for almost a year, brought it out and tried it in a digital port. Didn't work now the panic is on.
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Unit could still be defective and IMHO it's the client's fault for not testing it before the warranty ended. At least then you would know if it was defective on receipt or not.
Whenever possible I always test my items before I take them to the client, especially specialty items.
In fact I have a Polycom tom install in Montreal later this week or beginning of next. You bet it was tested before I drive 130 miles for nothing.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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