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Joined: Feb 2011
Posts: 3
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Joined: Feb 2011
Posts: 3 |
We have an old 616 here and would like to have caller id on so, we replaced our NT5B10CB Software cartridge for a NT5B10DE but, lights on phone keeps blinking.
Any idea why and what I could try out ?
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
you did power down the unit before changing the cartridge right?
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Joined: Feb 2011
Posts: 3
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Joined: Feb 2011
Posts: 3 |
Yup, I did 
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Joined: Feb 2011
Posts: 3
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Joined: Feb 2011
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Also, if I put back the NT5B10CB everything boots up within 20 seconds
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Joined: Jun 2006
Posts: 8,735 Likes: 13
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 13 |
Simple. You're trying to use "DS" software on a KSU that's NOT a "DS" KSU.
You need to find a DR5 cartridge "Non-DS" plus you'll need the CLID adapter.
I'm going in for a job in Montreal Tuesday if you need them or me. PM me before Monday night if interested.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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